Current Job Openings
Branch Service Representative - TalentZok
OVERVIEW
Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.
Immediate opening for an Branch Service Representative in Nashville, TN who possesses:
- 1-4 years of experience in banking
- Strong organization skills
- Knowledge of banking applications and operations
- Must be able to work in team environment
Email resumes to tpaganini@talentzok.com or call 858.376.5078.
FULL DESCRIPTION: Under the direct management of the Branch Manager, the Branch Service Representative II will process operational functions listed below.. The Branch Service Representative II has a very good understanding and knowledge of the products and services designed for business and consumer customers and has the knowledge to perform routine and non-complex tasks independently with general guidance from supervisor/manager.
The selected candidate will be responsible for:
PRIMARY RESPONSIBILITIES
- The Branch Service Representative II represents the frontline of the bank and expands customer relationships by providing prompt and exceptional service to customers both internal and external.
- Independently responds to and assists customer with basic inquiries and requests.
- Accurately processes all teller transactions which include over the counter, night drop, courier, and bank by mail.
- Assists customers with requests such as: deposits, withdrawals, payments, transfers, stop payments, balance inquiries, on-line banking inquiries, interest rate inquiries, Debit card issues, check orders, loan payments, providing cashier's checks, safe deposit access.
- Processing wire transfer requests and understands wire processing procedures and policy as it relates to documentation, verification and validation for domestic, international and Foreign Currency (FX) wire transfers.
- Assist in receiving and verifying cash.
- General understanding of new account opening process and required new account documentation for business and consumer accounts.
- Performs basic account maintenance and/or requests.
- Ensures understanding of and adherence to bank policies and procedures.
- Complies with all bank operations and security procedures and adheres to all dual control functions.
- Conduct OFAC, Biz Chex, and ChexSystems inquiries.
- May have branch opening and closing responsibilities
- Responsible for continuous training and development around job responsibilities
- Incumbent may be assigned other duties as assigned by supervisor/manager
BACK-UP RESPONSIBILITIES
- Back-up Branch Service Representative I, as needed.
ADDITIONAL RESPONSIBILITIES
- Maintains highest levels of confidentiality with customer and bank information
- Provide great service to internal and external customers
- Completion of required training assigned by due date
- Comply with all C3bank Policy and Procedures
- Duties will be conducted in accordance with all regulatory requirements Adherence to the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the bank's customer identification program (CIP) rules, observing all Bank policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.
The selected candidate will also possess:
- Minimum of 2+ years of banking experience
- Good organization skills
- Detail oriented
- Must be able to work in a team environment
- Knowledge of basic math and problem solving
- Basic computer knowledge
- Good in Microsoft Word, Excel and Outlook
- Knowledge of banking applications and operations
- Must have a high school diploma or equivalent
Salary Range: $ 26-31/hour
For immediate and confidential consideration, please email your resume to tpaganini@talentzok.com or call 858.376.5078.
More information can be found at www.talentzok.com